From recruiting top talents to exit formalities, human resource professionals play a key role in keeping an organization running seamlessly. But, still many employees don’t feel HR people approachable. Being HR, you need to build a work culture that motivates employee engagement and collaboration of teams or departments.
There’s no secret element to gain employee faith, it is all about how employees feel about current work culture and what improvements they require to make the workplace productive and happy. Below are some simple yet effective 10 methods to improve employee faith in the HR department;
- Be approachable!
Transparent, accurate and timely communication is very much essential. It is required to solve overcoming obstacles. There should be a positive communication line between HR people and employees.
- Make them feel valued!
Generally, companies operate from various geo-graphical locations, so allocating regional HR personnel could boost employees’ confidence in HR. Do not neglect their achievement or accomplishments. Give them reward for their best work.
- Maintain confidentiality!
As an HR representative, keep employees conversation with you private but also do not forget to keep senior management in the loop. Sharing such information with colleagues can lose their trust in the department.
- Avoid favoritism!
‘Friendship’ is likely to form at the workplace, but that does not mean they interfere in your decision while approaching other staff members. So, keep your professional and personal life separate.
- Make hassle-free interaction!
This will surely make a big difference in work environment in a positive way. Listen to your staff members and also involve them in the decision made in the company. They feel empowered when you hear the employee’s voice and consider their feedback while making company policies. So, listen, think and then respond!
- Understand business!
It may seem strange at first! But, when you understand about the business you serve in, it’s easier for you to build a relationship with industry leaders and employees. It creates a way for HR people to engage in a conversation with employees and they can actively participate in business meetings also. Know business challenges and its solutions to increase business productivity as well employee engagement.
- Understand HR’s role!
When HR people convey the tough decision to the staff, always give the context behind that tough decision as it helps employees to accept it with an open mind. Make them understand that your job is to support both business and employees. It can take employees’ faith in you to the next level.
- Value employees’ best interests
Be genuine in your approach while connecting with employees by considering their best interest in mind. Acknowledge the best work and also share your feedback about employees’ performance. This method supports to improve the trust level in employees for HR people.
- Take note of employee engagement level
It is essential to check the energy at the workplace as disengaged employees leave a negative impact on the workplace productivity. Take help of advanced techniques like AI-powered HR chatbot to stay connected with your staff. HR people can also arrange surveys by using such technologies. High employee engagement level is the symbol healthy work environment where employees feel productive and happy. So, keep track of it without fail.
- Technology is must for best employee experience!
Cloud-based HRMS software helps HR professionals to gain employees’ trust by making the majority of HR activities automated and transparent. Employees can have access to their own personal and professional information via employee self-service portal. They can easily keep a track of their leaves and attendance as it gets recorded and stored in leave management and attendance management system respectively. Modules comes under HR software not only empowers employees, but also supports payroll activities by processing accurate salaries on time. And, when employees get their accurate dues on time, they feel encouraged and valued for their work.
Employees will never forget how they feel during their employment tenure at the office, especially their joining and exit formalities. So, HR people need to take some extra effort while performing these duties.
Turn the spotlight on employees by taking their feedback on company policies, work culture, etc. Based on their thoughts and ideas, try to do the needful changes whenever possible. ‘Flexibility in workplace’ is another important element that you need to include in your plan to raise ‘employee faith’ quotient in HR professionals.
When employee base increases, there is a huge chance that employees’ trust in HR decreases. So, you need to win their trust to keep them motivated about their work. It will hugely impact the organization when it comes to meet the company’s vision and mission.
If you fail to gain the trust of your staff, then it will only contribute to the inaccessibility issue. Be honest with your staff; but avoid oversharing until instructed to do so! Build a strong relationship with your staff as it will impact the work culture in the short and long run. Act unbiased by giving fair treatment to everyone!