May 26, 2024



You might be confused and surely have lots of questions in mind like why should you outsource. By outsourcing some of your business tasks, you will have more time to focus on the most complex part of your business. Let us give you insights on the 5W’s of outsourcing.

Who should outsource?

All companies can outsource, but does your business need to? Let us ask you these. Have you found it difficult to meet your customers’ needs? Does your company have problems regarding operations? Are you currently having problems involving shortages in office space, materials, and equipment? Are you experiencing difficulty in answering inquiries from your customers and potential customers? Do you have tasks that you loathe doing? Is it accounting or bookkeeping? Blog and article writing? Is it graphic designing? Are you in need of someone to manage your business’ social media accounts? Or someone to design and optimize a website for your business? If your answers are more of YES, then you should venture to outsource. When used effectively, outsourcing can give your business a competitive edge in the market. If you want to know more, talk to us.

Why should I outsource?

There are many reasons why you should outsource. As mention above, it will help you focus more on complex activities of your business. When you outsource, you won’t need to hire additional employees, especially on short-term tasks. Therefore, you don’t have to spend more money on office materials or building equipment. As a result, you will be able to cut your operational expenses and saves time on the hiring process.

What should I outsource?

Everything can be outsourced. But not because you can, you should. Start a process of elimination by identifying which tasks are to outsource and which you should not. Preferably, companies are outsourcing their non-core processes such as data entry, HR and accounting, marketing, advertising, support staff and more. These are tasks that are non-critical to the company, in other words, not the main focus of the business. By doing this, companies can focus on and improve the performance of their core activities.

When should I outsource?

If you are having difficulty in managing your business, specifically your day-to-day operations, then you’re on the right point to outsource. It will save you time and reduce costs, which are some of the benefits of outsourcing. One time activities also work hand-in-hand with outsourcing. When you need a website for your business but you or your current team members do not have the skills to do it, then it’s cost-effective to outsource the task to an expert. The same goes for your customer support. Handling inquiries is not an easy task, not to mention, time-consuming. Customer support is what most companies have on their lists of what to outsource.

Where should I outsource?

The Philippines is the most ideal place to outsource. The country is globally known as one of the top outsourcing destinations with a well-educated and highly skilled workforce. Some of the benefits of outsourcing to the Philippines include data-security, conveniency in communication, skilled talents and a wide variety of services being offered. Additionally, most outsourcing companies offer 24/7 support which is a great advantage to their clients across the world.

24/7 Support Staff offers a World-Class Customer Support Outsourcing Solution that will definitely drive your business to greater heights. Our organized and dedicated support staff are trained by the experts in order to deliver an excellent customer service experience. We are operating 24/7 to provide exceptional support to our clients who are specializing in various industries. Take advantage of our services and learn firsthand how our professional support team will enhance your business.

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